Case Management

Entity Services

The service sends both public and private notifications, and includes a complete alert cycle from sending to receiving the official response from the entity, to follow-up and escalate on cases that require it. Investigative information can also be shared and cyber incident reports can be filed.

Service Level Agreement

Service Features

  • Turning investigative information into actions.
  • Delivers immediate warnings about cyber-attacks and incidents.

Purpose 

Enhancing cybersecurity level.

Requirements for the Service

Have access to information sharing service on Haseen

Channels

Haseen portal

Service Implementation Period

Within 24 Hours

Service Availability

24/7

Supported Service Language

English, Arabic

Technical Support Channel

Phone Number

8001249996

Last Update at: 18/05/2025 - 3:50pm Saudi time

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